Privacy Policy
This Privacy Policy explains how our mobile application ("App", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the application.
1. Information We Collect
We collect several types of information to provide and improve our services to you, including but not limited to:
- Personal Data: Name, email address, phone number, and other contact details voluntarily provided.
- Device Information: Device type, model, operating system version, unique device identifiers (UDID, IDFA), mobile carrier.
- Usage Data: Pages visited, buttons clicked, app features used, crash logs, diagnostics, and performance metrics.
- Location Data: Precise or approximate geographic location if granted permission.
- Media and Files: If the app requires access to your media, photos, or documents, it will ask for your explicit permission.
- Camera and Microphone: If the app needs access to your device’s camera or microphone (e.g., for video recording or scanning), you will be asked for consent.
2. How We Use Your Information
We use your data to operate, maintain, and improve our services:
- To personalize and enhance user experience
- To respond to customer service requests or inquiries
- To send administrative information such as updates, security alerts, or policy changes
- To analyze usage and improve functionality
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Permissions Required
Depending on your usage, the app may request permission to access:
- Camera (e.g., for QR scanning or profile photo)
- Microphone (e.g., for voice features)
- Storage (e.g., to upload media or documents)
- Location (for location-based services or content)
- Contacts (if needed for sharing or inviting)
These permissions are optional and will be explicitly requested. Denying them may disable certain features but will not affect the core functionality.
4. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies to track activity on our service and hold certain information. These technologies are used to improve and analyze your experience, and you may choose to disable them through your browser or device settings.
5. Sharing and Disclosure
We do not sell or rent your data. We may share your information with third parties under the following conditions:
- Service Providers: With vendors who provide services such as hosting, analytics, customer support, or payment processing.
- Compliance: When required by law or subpoena.
- Protection: To protect rights, property, or personal safety of us, our users, or others.
- Business Transfers: In connection with any merger, sale of assets, or acquisition.
- With Consent: When you explicitly allow us to share data.
6. Third-Party Services
Our App may use third-party SDKs and services including (but not limited to):
- Firebase (for analytics and crash reporting)
- Google Maps (for location services)
- Stripe / Apple Pay (for payments)
- Social login providers (Apple, Google, Facebook, etc.)
Each third-party service may have its own privacy policy. We encourage you to review those policies individually.
7. Data Retention
We retain your data only as long as necessary for legitimate business purposes and to comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
8. Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — servers located outside of your country. By using the App, you consent to such transfers, provided appropriate safeguards are in place.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
You may have the right to:
- Access and review your personal information
- Correct or delete your data
- Withdraw consent at any time
- Object to certain types of processing
- Export your data in a readable format
To exercise these rights, contact us using the information provided below.
11. Children's Privacy
Our App is not intended for children under 13. We do not knowingly collect data from anyone under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete the information.
12. California Residents – CCPA Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and share
- The right to request deletion of your information
- The right to opt-out of the sale of personal data (we do not sell your data)
13. GDPR Compliance (EU Users)
For users in the European Union, we process your data in accordance with the General Data Protection Regulation (GDPR). Legal bases for processing include your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, and legitimate interests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to periodically review this page for the latest information.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@crazecapibara.pro
By using our App, you agree to this Privacy Policy.